Legacy Home Comfort

Ivan was INCREDIBLE! Our AC broke yesterday and in this intense heat, it was miserable. We called many HVAC companies in the area but many were delayed and not answering at 7pm at night. We called Legacy Home Comfort and Ivan answered, he calmed us and said he could come to West End area in an hour. He arrived in 35 minutes, fixed our thermostat and AC promptly in 1.5 hours for a really affordable price. Highly recommend this place, great service. Ivan was our hero! Services: A/C system repair, Repair HVAC

Horrible service, wish there is an option for no stars. They came to replace my AC/heater. Took three and a half weeks To get the part and install. I understand not having the part was out of their control. But they never called with a follow up or got a tracking number. My wife and I had to push for it. Within a week my AC unit went out. Keep in mind I have 2 small kids. So we went back to the house being 100 degrees. It was covered under warranty but they still charged us a deductible stating it’s non covered fees but we had already paid those fees. They will not pick up my calls. I have been calling four days straight. Now my AC won’t turn off and my house is sitting at 58 degrees and now my heater does not work. They are unprofessional and they will not return your phone calls.

I was in a pinch and found this company and was so impressed. I called after hours and a real person picked up promptly. He was very helpful and professional on the call, and responded on-site within an hour. Prices were extremely fair—hundreds cheaper than a competitor that was trying to take advantage of me before I called this company. The job was finished within 2 hours of me calling for less than half the price of “the other guy”. Highly recommended!! Services: A/C system repair, A/C system maintenance, HVAC system repair