Jim Hicks Home Improvement

I had Mr. Hicks and Zach out for an estimate to my home due to water damage. I will start by saying, Zach was very professional and helpful. However, the owner, Jim Hicks was not professional. He is kind of rude and has a condescending demeanor. I understand working with insurance companies can be stressful. But it’s a choice as a business owner to except insurance. Mr. Hicks didn’t appear in the short minutes that I spoke with him that he knew how to handle his emotions enough for me to want to move forward past that first meeting. He probably shouldn’t except insurance jobs because it clearly stresses him out. As a homeowner already dealing with a mess, you don’t need a stressed out contractor. Again, Zach was amazing but unfortunately he doesn’t run the company.

I hired Jim Hicks Home Improvement to replace a roof on my cape and my garage. The crew arrived on time and completed the job in a timely manner. They cleaned up the area before they left and it was like they were never there. I have known Jim Hicks for almost 15 years. Jim is very knowledgeable and spends a lot of time educating himself on trends and the home improvement industry. He is friendly and down to earth, honest and with high integrity. I have recommended Jim Hicks Home Improvement to my friends.

I had an extension done to my house about 2 yrs ago. Jim is very knowledgeable individual and his understanding of my wants for our project was great. The prihect took a little longer than expected due to issues with the york county bldg and Chesapeake board on specific current conditions as to the site location. But it was a slow process but yaken care of. Overall the project was a success my wife and I have been happy with our addition and to take advantage of our outdoor deck.