Plumbing Experts NW

I made an appointment to repair my leaking water pipe. I waited all day because their arrival window was 8am to 4pm. At 3pm they said they were not able to come today. I'm very disappointed.

10/01/2020 Thomas was on time, kind, and explained all the steps he took regarding my clogged pipes. He showed me what he found and completed the repair quickly and efficiently. I appreciate his experience and craft! When I called to make an appointment, I received great customer service. I opted in for text notices and received reminders of my appt and updates which I also liked. The cost was very reasonable and I will only use this plumbing company. Before locating Plumbing Experts NW, I called/emailed 5 different companies who either did not service my area, was on hold for one company over 10mins, or never received a reply! After Thomas left, I was so happy to have flowing water and will be the only company I will use for any plumbing needs. THANK YOU Thomas and Plumbing Experts NW! 10/12/2020 I had another plumbing matter and called Plumbing Experts NW. Thomas came over, identified a hole rusted thru my old pipe and resolved the matter. He communicated all steps he took and that I

I was given the name of this company by a friend's family member who is a contractor. I am remodeling my kitchen and have original waste drains for the kitchen and bath still. Since the wall which houses the plumbing is currently exposed I thought this would be a good time to do this. Jacob Bryson came to do the estimate on 10/28. My understanding at the time was we could expect a written estimate to be emailed to me in a couple days. I am now almost 2 weeks later and no communication from anyone. My partner, who met with Jacob, got the impression that the job wasn't worth their effort since it was big enough (read money and time wise) .