Hayes Heating & Cooling

My furnace was not heating. Called Hayes Heating, it was Nov. so I expected a long wait. One week later technician Daniel arrived. He was polite and through. Daniel quickly diagnosed my problem. He returned the next day, installed a new part. All was well, we thought. Daniel had to return two more times before my furnace was working. None of this was due to any lack on Daniel's part. American Standard parts failed to give him all the necessary pieces. This was a totally new item, so Daniel had no way of knowing it was incomplete. He worked me in during one of his busy days because it's now Dec and quite cold. Both Daniel and the office staff at Hayes Heating have gone more then the second mile to facilitate a good outcome. Thank you Daniel and Hayes Heating!! W. Kelly Service: Heating system repair

Hayes has done a fine job of servicing both our heating and AC units, though when our gas fireplace was not working correctly, I called to see if they service gas fireplaces and was happily told yes! Our service person Daniel was knowledgeable, thorough and very pleasant. And our fireplace is back up and running! Thank you!

Hayes Heating and Cooling office staff was pleasant and technician arrived during hours scheduled for a maintenance check on my 4 year old furnace. The technician indicated that my furnace was operating correctly, but he noted that a flex line was going through the case of the furnace and it should be a hard gas pipe line to be up to the earthquake code. Two other HVAC companies had been in previously for a non related problem with the furnace, not to mention the installer. Not one of them had mentioned this. Puzzled, I requested a safety check from PSE who repeated the Hayes Heating and Cooling tech’s evaluation without knowledge of the previous evaluation. I was extremely pleased that this potential hazard was brought to my attention and scheduled Hayes to bring my furnace up to code. This demonstrates how important it is to find a HVAC company that has qualified and conscientious technicians at a reasonable price. I will be scheduling them again and highly recommend them. Services: