FloHawks Plumbing and Septic

Absolute horrible service, they called the day of my appointment and asked to push it back a day, then scheduled a follow up repair and never showed up for it. Never bothered to call and let us know, it wasn't until my wife called that they told us they had a technician call out sick and they would call us back if they could get the repair done that day. NEVER called back so we called the following day needing it done as soon as possible because we are trying to list the house and surprise surprise they won't do it on Sundays even when it was supposed to get done the previous day. This is all not to mention the fact that the first appointment we had scheduled for the septic drain the guy who shows up says he can't dig to look for the septic drains due to a medical problem so my wife and I are digging for this guy. Wouldn't be a problem if they had just asked ahead of time whether the lids were covered or not so they could send the appropriate technician. Man I don't even like to write

Michael was punctual, efficient and nice. We had a septic tank issue and FloHawks came within 24 hrs..and on a holiday no less! I don't know what others charge, but if FloHawks is within a $100 of another company's quote, I'd go with them every time. They seem to care and encourage you not to hesitate to call if the problem persists and they'll come asap.

Steven Repaired my septic alarm system, he explained what steps he will do to fix the electrical issues. Results were excellent and I am very impressed with his Customer service. Steven was transparent with his work and Safety, I am sure that he will treat you the same. Thank you Flowhawk, I hope that this review will help you understand the issue and continue to service customers with excellent customer service and care.