Complete Repair Services LLC

Dropped my mower off for a started rebuild and diagnostic to see why the starter kept coming loose. Five weeks later I had to call to find out it was ready, only to get it home and have the starter break again on the six pull. Dropped it back off to have them check it and now I'm told it's gonna to be a few weeks before they even had to it again. This is the worse kind of service I have received from any kind of mechanic.

I took my new riding craftsman mower in .It was not charging the battery. After 6 weeks. I get a call it fixed. I go in to find out they tell me electric is not covered under warranty. I end up paying $164.10 I call craftsman they call complete repair service ,tell them they will pay under warranty $84.10 .i did get back the $84.10 put under warranty it still cost me $60.00 not fair for a new mower.

I regret taking my mower here. The shop is very short handed so my mower has been in the shop for going on two months next week. I am frustrated and disappointed, every time I call it gets pushed out one more week. No call or conversation about what needs to be fixed or how much it will cost yet. I am concerned I’ll be overcharged for something without an agreement. If it doesn’t get fixed next week I’m going to take my business elsewhere. I understand being short staffed and shipping delays/ shortages of parts. I don’t want to be a “Karen” but I haven’t even had my mower looked at! We have been push mowing 4 acres every week, I’m so frustrated. ????????????