Cummings HVAC Heating and Cooling

Was referred to Cummings by Angi for a whole house standby generator. I had been told by other bidders that it would take 4-5 months to get a generator delivered and installed. When Rich came out, he took a look at our layout and said they could install a Honeywell generator the next week! And that is without noting that their bid was several thousand less than other bids. Honeywell is made by Generac, so a known brand. Turned out it took longer, but that was due to the Christmas and New Year’s holidays interfering and having to schedule PSE to disconnect the meter. The generator was delivered, connected to the gas line and finally connected to the electric within 1 month from the bid. The whole process was easy. Everyone was professional and punctual, from Rachel at the office, to Rich, to the gas connector guys (sorry, did not get their names) to Devin, who did a fantastic job on the electric connection with his two hard working apprentices. Thanks everyone.

Old school service: people who still care about you. This is the type of service you used to get from everyone- people who care and back it up with action. This is my first time reviewing anyone on Google. I took the time to learn how to do it because of my experiences with Cummings. We had our furnace serviced a couple of weeks ago. My husband had wonderful things to say about the technician. This week, I have been housesitting for a friend and the furnace quit working overnight. I woke up in the morning to a 52 degree house with below freezing temperatures outside. I called Cummings midday on a Friday and they pulled some strings to get at technician out to me in less than 3 hours. He put a temporary fix into place and the house had already heated up 5 degrees before he left. He said he would return with the permanent parts needed on Monday. Thank you SO MUCH to Renee who dispatched someone in record time and to Cory for putting in the temporary fix for the weekend. My friend will re

My call was schedule 1.5 week ago. I got call today mentioning existing customers are preferred over new customers who already have scheduled call. Lady over the phone was rude and had bad attitude towards new customer as if she does not care whether she has new customers or no. Bad customer service and Bad customer management. If I can give zero stars I would. Do not recommend them