Home Comfort Alliance - formerly MM Comfort Systems

Edit: After having a Manager contact me, MM was able to complete the project to satisfaction. Updating my review to 3 stars - The now completed install looks good, but points lost in that it took 3 separate trips to complete everything as required, and due to the very bad communication lapses for getting the original work corrected. Original Review: We booked MM through Costco, and since all the services we used through Costco have been great we thought this would be a slam dunk - this one has been a big disappointment. The duct cleaning went fine and the install was on time, however once the install was complete and the installers left, we realized the heating was not working - it was only blowing cold air. I called MM and they could not come back until the next day so we had no heating for that evening. It turns out he didn't set up the system correctly and had to make some setting changes on the unit. It only took about a half hour to fix, but it shows that the installer did not pr

I recommend people go elsewhere for furnace or AC service because this company has ridiculous prices even for regular customers who pay for an annual service contract. I have a service contract for my AC unit, and that is what I thought was messed up. Turns out it was a condensate pump which is part of the furnace, so not covered. Let's start with the good. They were very fast to respond, and the service guy made quick work of it. He was at my house for 24 minutes total and everything seems okay! Here is the reason for a 2-star review. You can by the part on Amazon for around $70 I was charged the following $418 for the pump $119 trip fee $72 diagnosis fee Total with tax = $671.97 The $418 charge isn't even broken out between parts and labor, making it seem like it's just for the part, when it isn't. $72 for diagnosis that took 15 seconds. Then you add a trip fee. Repair guy was at my house for 24 minutes, and you are charging me around $600 for that! This level of price gouging for a

We went through Costco to get AC installed for our home and Home Comfort Alliance was great from the start. Our installers, Carlos Sr and Carlos Jr, were incredibly professional, efficient, and knowledgeable. They did an amazing job and got it all done in one day. We love our new heat pump and can't wait to use it for AC in the summer. Service: Install AC