Home Comfort Alliance - formerly MM Comfort Systems

Bought my AC from Costco. They came in as separate crews for electrical and mechanical. You know these guys are the pros when the job is done quickly and neatly. They raised the furnace to make room for the new AC unit. Joey & Alex did a good job and explained everything. Even fixed my thermostat so no more batteries are needed. Everyone I interacted with was courteous and professional, starting from the first walkthrough. Very happy with the installation. Service: Install AC

We purchased a New furnace and a/c unit . we had a couple other bids and Home comfort had the best pricing. Our sales person Brandon Roberson was the first person we met with home comfort . he came to our home explained everything to us. he gave us several different options to purchasing the ac and furnace. he was very knowledgeable and helpful through explaining what the different option had comparison to the others. He also explained how the whole process of purchasing , install and permitting would be handled. very helpful. which they applied for all permits for you . which other companies didn't. once the 2 installer came they explained to us what they would be doing and walked through what we would be seeing . they got to work and WOW what a team . they communicated and where talking and helping each other out. It was nice to see a great team. they got our new furnace up and running first day . Mind you that out furnace is in our attic and they had a big task getting the old one o

I had a scheduled annual AC maintenance, which I have done every year with them. When they arrived I explained that the AC went out the night before and that I think the capacitor went out or going out. He confirmed that is the issue and wanted to sell me a new one for $200. I knew that part is only around $20, but was willing to pay to have it done today and not having to do it myself. But he did not have the right capacitor only an "upgraded" one for $300. I said only if he gives it to me for the $200 price since he didn't have it. He called the office and they told him he can't change the price, so I said that I'll get one and do it myself. I was told there will be only a $75 charge for the diagnostic. But when it was time to pay, I was told the office told him to change it to a call out and charge me $200 instead. Plus they need to reschedule the maintenance since they can't do it without it actually running. So they charged me $200 to tell me which part to purchase and i