Artisan Electric Inc

I've used Artisan for my Solar power install a couple of years ago and did they did a great job. Glad to use them again. They had to replace the electrical line from power pole to the house. Previous power line was underground and the line deteriorated with numerous faults. They constructed the required electrical housing for new power panel and the necessary wiring. Everything was professionally done and looks good. Highly recommended. ???????????? Services: Electrical panel replacement or upgrading, Installation

Edit: Artisan responded here saying they would reach out to me. A week later they have still not reached out to me. Another edit: About a month after that last edit I filed a report with the BBB and now the two final issues (meter error and referral bonus) were resolved. Many negative experiences with Artisan. - before paying a deposit they told me 2 months before install. immediately after paying it became 4 months - the crew left tons of trash at my house. not just packaging from the equipment - months later I am still finding food wrappers and plastic utensils in random places. didn’t apologize or anything when I reported this, they sent some to clean up, there was still plenty of visible trash when they left. - I was referred by another customer, and they are supposed to receive $500. I have asked multiple times and they have not sent it - my meter is reporting some error, I have asked many many times, they’ve said they would get back to me and send someone to take a look, but for

Wanted to get solar installed got a number of competitive quotes. The reason I went with Artisan was the extremely friendly service from Jeff Bennett, he was very patient taking extra time to explain the process. The price was also comparable with the other quotes I received. I was really glad I went with Artisan their entire process from start to end is designed to keep you in the loop with what is going on. They are very flexible and communicative. They did exactly what they said they would each and every time. Quality install (no roof leaks!) and worked with me to minimize the cosmetics of the install to the street front. It really made me feel like that they had my back during the entire process and really cared about their work. Case in point - Jeff went to bat for me when PSE screwed up and was taking a really long time to turn the system on (> 30 days - out of Artisan's control), which I really appreciated. Only suggestion I would have for them for future improvement would b