Brennan Heating & Air Conditioning

Devon went above and beyond by doing a thorough check of the plumbing on our boiler. He uncovered a serious problem that could have cause a major failure during heating season. We really got our money's worth this visit. Service: HVAC system maintenance

Original issue : 1star Issue with my air conditioner. Home is really hot due to heat wave. Installed the system 6months ago. Nobody is ready to pick up the call. Appointment was booked but no one showed up. Poor service team. Got it through Costco. I wouldn’t recommend this company Now : 4star Brennan Heating and Air Conditioning did a good job of replacing our entire outdoor unit. The problem was with the compressor but as our request to replace unit, they managed to Replace the unit and it is working fine now.

We hired Brennan Heating & Air Conditioning in 2/3/21 to install three Carrier ductless mini split units and heat pump for $16,000. We had annual maintenance by Brennan done in February 2022 to keep our labor and parts 5 year warranty valid. On 11/27/22, our unit completely failed. With temperature lows between 27 and 39 degrees, we immediately called Brennan and left a message with their answering service asking for a service provider to come out as soon as possible. We were in an emergency situation with no heat, freezing temperatures, and two small children. After calling and leaving a voicemail for their service department on 11/27 we received a call back around 8:30 PM on 11/28 to schedule us for a “service technician to come take a look” 15 days later on 12/13. When asked Brennan what we were supposed to do for the next two weeks without heat the person on the phone didn’t reply and hung up. We continued calling and leaving message after message to try and get in touch with a ser