Gu-Wi Gutters & Windows

On the morning of January 10, 2023, Gu-Wi's technician, Sergio, cleaned the gutter at my house. Unfortunately, a water leak occurred during the cleaning, resulted in serious water damages on the hardwood floor, subfloor and crawl space, which costed me more than $5000 to repair. I reached out Gu-Wi several times and they claimed they would not take any responsibilities. They said Sergio only performed his work outside the house, so they would not be responsible for any interior damages. I can't believe they don't understand (or reject to acknowledge) the water pipe used by Sergio is connected to the inside. I received their invoice today (April 22rd, 2023). They want to charge me more than the quote. I can't believe they even want to charge a 3% merchant service fee if the payment is made by credit or debit card. A company is not willing to take responsibilities for damages caused by their employees. Instead, they just want charge more from the customers. Keep away from this company.

Gu-Wi Gutters & Windows installed a gutter on our home which fell halfway off five months later. While they were prompt in returning to repair it, the repair was shoddy, with the gutter now being kinked, hung below the roof drip edge, and having a belly in it resulting in it looking bad and not draining fully. With the poor quality of the initial installation and subsequent repair attempt, I cannot recommend G-Wi Gutters & Windows to anyone.

We hired this company for gutter cleaning. Terrible work!!! We added on for the upcharge to clean the exterior...which they did not do at all...only made more of a mess to clean up! When we talked with them they agreed it was awful work and would make it right and send someone out to take care of it. We waited 2 hours and no one showed up. Highly suggest using a more professional company.