Air Control Heating and Electric, Inc

I had a prompt response to my request for a quote, and was able to schedule my air conditioning installation within two weeks. The techs Matt & Ben, and electrician Forest were friendly, efficient, helpful, and great at explaining things.

The company engages in unlawful business practices. I would suggest avoiding them until the company becomes transparent with their charges. The employee worked on our heater. He said he needed to go buy a part, left for 1.5 hours (he could have been napping for all we know), and would not provide a receipt or store. He then says the part was $425 (it's a $30-50 gas valve). We complained about this deceitful behavior, and the co-owner (Harry) decided to yell at me on the phone. He states we don't have a right to view the receipt for the part that we're supposed to pay for, and that we should just be happy we have heat. We're happy we have heat, but not happy about the company's unlawful business practices, nor the co-owner's behavior and lack of customer service ability. Bad company.. Services: Heating system repair, Thermostat repair

Serviceman said we needed a totally new furnace. The problem was actually a faulty high temperature cutoff sensor ($135). Charged nearly $300 to install the $135 part, assuming because it took 2 trips. Luckily my brother is an HVAC tech and told me to have them check for this. Talk about egg on the face. Can't believe they didn't at least comp me the extra trip charge. Brother, with 35 years of experience says NEW furnace/ AC is rarely needed. Get a 2nd opinion when that's what anyone tells you. Services: HVAC system repair, Heating system repair, Repair HVAC