Glenrose Plumbing Service

I was quoted a service fee of $265 and, the Owner came over and charged me $475 and did not repair anything, He said he would send a quote for repairs to my home warranty company, I was completely taken back by having to pay him $475 for not fixing my sub pump leaking, he then quoted me over $2000 to repair this on top of the $475 I spent for nothing, just a quote, and My home warranty denied . I am out the money and still leaking in my basement. He mentioned he would send a quote in to fix as much as he could get out of the company and of course it was denied. Service: Plumbing leak detection

Beware, I used to trust this business and it came with high recommendation--it is no longer true. I recently called them for repair to my tankless hot water heater. They wanted to charge me $1,279 for a repair that I decided to do myself. It cost me $56 and THE ONLY TOOLS I NEEDED WAS A PHILIPS SCREWDRIVER AND IT TOOK ME 10 MINUTES being a novice. The estimator had to talk with his supervisor and his supervisor is the one that instructed him to give that bid or offer to replace my tankless hot water heater with one of theirs for $4,000. All I would like is good honest service. I understand there's overhead cost for businesses but at half of that bid they still would have made money for 10 minutes of Labor. To offer up somebody a $4,000 repair when they know good and well they do not need it is not at all trustworthy or ethical. Service: Water heater repair

My third experience with the company didn’t go as great as the first two: billing changed to by the hour rather than the job plus travel charges (I’m in Spokane... seriously?). I appreciated the invoice being adjusted after I voiced disappointment, but it was still ridiculously high to install a faucet and disposal. Even after all that, I still was pleased with the work completed, and finding good companies is difficult. I emailed via their website contact form to have additional work completed. Due to no response after a week, I called and was promised a callback the next day. It’s been a month and the 4k job was completed by someone else, with another new bathroom install to go. Maybe return calls to repeat customers if you don’t want to continue losing business? Services: Garbage disposal installation, Faucet installation