Thermal-King, Inc.

Our new to us portable A/C was leaking all over my living room floor, and I didn't know if I was going to have to replace it or what. I called them up and they walked me through cleaning it making it drain properly without charging me anything! That just said to me that they care about people and not just making a buck. Thank you for the help! Services: A/C system maintenance, A/C system repair

I can't say enough good things about Thermal King! I tried a different company at first and they told me I had a leak and was low on refrigerant and they couldn't add any because they can't use R22 anymore. He said the only thing I could do was buy a whole new air conditioning system for $5600. Enter Thermal King... After hearing about our situation and what the other company said, the owner of Thermal King sent one of his guys over first thing the next morning. Not only did they add the NUR22, but they also added a compound that would seal the leak. We had a cool house again in hours! Thermal King is the most professional (When's the last time you had an owner of a company say 'Yes Sir' and 'Thank you Sir' when speaking to you) and trustworthy company that I have ever had the pleasure of working with in Spokane and I couldn't recommend them any more highly! If you ever have a heating or cooling need, don't hesitate to call Thermal King, you'll be happy you did! Service: HVAC system re

Worst customer service I have ever seen! Had a scheduled appointment they never called or showed up. We had to call them and they said they couldn’t come out unless we wanted to pay them overtime, when asked if he was serious he said if you don’t like that find someone else to do it! Unbelievable! I highly recommend never even calling this place! Wish I could leave zero stars.