Narrows Heating & Air Conditioning

We hired Chris and Narrows Heating to replace an old oil furnace with a 4-ton central heat pump system for our 3,150 sq ft house originally built in 1959. We had 3 companies out to bid on the project, all highly rated. We were immediately impressed by the professionalism of Chris and his thoughtful problem-solving related to our particular HVAC needs. The bid from Narrows was not the lowest, but Chris' lack of sales pressure and detail-oriented answers to our questions won us over. The installation itself was performed over 2 days by an extremely amiable and competent crew who worked calmly and neatly, dealing expertly with a pretty crowded basement installation space criss-crossed by the house's plumbing and electrical wiring. The city permitting and inspections were handled smoothly by Narrows and their electrical subcontractor, and the inspectors arrived a couple of days after installation was complete and quickly signed off on the work. We look forward to having AC for the first ti

I had a split system heat pump installed in my home. The entire process was really well done. The estimate was simple, straightforward, and less than multiple other contractors in the area. The equipment installed was top of the line and sized properly. The installation was quick, tidy, and looks good. They also handled the permitting, inspections, and power company discount. I would recommend Narrows for any Heating and Air Conditioning project.

5 STARS! I received 6 different quotes from local AC companies. I selected Narrows because of the reasonable proposed costs, specialization in Trane products, and referral from my family based on their experience with Narrows. I’m very pleased with how my HVAC system turned out and I can immediately feel the benefits of the revitalization. The installation team was outstanding - on time, very professional, answered all my questions, clearly committed to the project, provided an overview of the work, and literally left the job site BETTER than when they arrived. The support staff at the front office was responsive and very detailed oriented, as well. Overall, Narrows provides good quality workmanship, high value with Trane products, and professional on-time services. Services: Heating system installation, Install thermostat, Electrical panel replacement or upgrading, Install AC, Heating system maintenance