Roto-Rooter Plumbing & Water Cleanup

Gunner came out late on Sunday to address an emergency backup we had with our washing machine and a neighboring shower drain. He was very thoughtful and professional, taking a thorough look at our pipe layout and giving us a couple options to pursue. He was upfront about the pricing, making sure to lay everything out plainly and was so quick in addressing the issue. We’d be happy to work with him again on any drain issues we might have! Service: Drain cleaning

Gio is a fantastic, skilled and positive technician. Truly a nice guy. Unfortunately RotoRooter charges 2-3 times more than anyone else I eventually worked with. For example, Gio quoted me $850.00 per hour with a 2-hour minimum (almost $1900.00) for a routine jetting of my sewer line (aprox 1 hour). After the unsuccessful jetting, RotoRooter bid $11,300.00 to “spot repair” a 5’ section of broken pipe!! For comparison, my second bid was for a larger section at just $5,300. A SEVEN THOUSAND DOLLAR DIFFERENCE?! Something is wrong when technicians have authority to negotiate pricing on the spot, taking advantage of people who are generally in a dire need at the time. This is not only wrong but immoral. Do NOT call Roto Rooter until you’ve exhausted all other options. Service: Sewer cleaning

Had a plugged drain that Joe came out and fixed. They came out within 4 hours and kept me updated the entire time. Joe was able to clear out an old kitchen drain that we had issues with before. Cleaned it out well and suggested a maintenance cleaner to help prevent future issues. Would call them again! Service: Drain cleaning