Alpine Plumbing Inc

Highly recommend! The plumber was on time, he quickly fixed my issue (leaking upstairs tub) and stayed while I asked 1,000 questions (first-time homeowner here!) Reasonably priced, knowledgeable, and friendly! Thanks, Damen and Alpine. Service: Plumbing leak detection

Alpine Plumbing was the contractor for our new house built in 2017. Two months ago (summer 2020) we had a leak in our basement. The valve that controls the flow from the main water line had cracked, and the crack was below the shutoff valve so we couldn't shutoff the leak. This is a thick solid brass piece and we were very surprised to see that it cracked. The plumber that came out to fix it (not Alpine as we did not know who did our plumbing at the time) said the crack occurred because it was tightened too much. This is a house 2.5 years old and we had a leak in our basement because of a bad install by Alpine. I contacted Alpine via their web form to complain and try and get reimbursed and received a call back shortly later, but I wasn't able to answer the phone. I tried calling back twice and was never able to get ahold of someone. Alpine did not try to contact me further, via phone or email. At the least they should have followed up via email when I didn't answer the phone the one t

Do NOT use this company unless you want to get completely ripped off. We called them out to address a smell coming from the drain in our shower. We told them multiple times where the smell was coming from and said we thought there might be build-up in the P-trap or one of the pipes in the basement -- they told us multiples times that we were wrong. After charging us for a new toilet ring, doing a smoke test, and telling use we needed to extend our soffit vent out, we ended up paying for a lot of unnecessary work that didn't fix the smell at all. We had 2 more plumbers come out and give us their opinions and both agreed within 10 minutes of being here that our suspicions were correct. The plumber we went with had everything cleaned out and fixed in a day. Alpine refuses to admit their mistake, says "they're the experts", and after an hour on the phone with them only knocked $100 off our bill. What a joke.