Action Heating and Cooling Services, LLC

Concerning Nosilla F's review: I've checked with the entire team and also checked our service records and we have no idea what this person is talking about. If there is an unresolved issue, we would like the opportunity to make it right, but we don't know who she is????? She does seem to have quite a few negative reviews for well established entities in our community. There is a Spring Green Lawn Service review where she talks about having to open the gate for them to get in. I checked with our Techs and nobody can think of a customer that has gates we need opened to get into their property. I don't know what else we can do her or her mother but I suspect she has the wrong company in her review. Ron Poupore - President, Action Heating and Cooling Services, LLC.

I have used Action for years. When my mother needed to have her furnace cleaned & tuned up, I suggested she call them. They came out and cleaned and did the tune up. 2 days later her furnace stopped working. The gentleman that came out the second time said the furnace wasn’t cleaned well enough on their first visit, so he did a deeper cleaning of it. This did get the furnace to work again. Imagine her surprise when they charged her for a second cleaning! She called the office to let them know she shouldn’t have to pay again, but they refused to budge. I sent them an email to let them know if they did not make this right, I would not use them anymore either. Today I received a call letting me know I was due for my tune up. I kindly explained to the gentleman why I won’t be using them anymore, and he just said “ok I will make a note of that “. Not even an apology was offered. It made me feel terrible that I suggested them only to have them screw my elderly mother over. And one other weir

Tyler & Jesse are outstanding to work with! Very professional, up front, knowledgeable & always on time! Only heating & cooling company I'll ever use!