Thompson Sheet Metal & Heating

Always great service at a great price. Not sure why two others had a problem, but they have always been prompt, as well as forthcoming with pricing. Everyone is easy to work with and reasonably priced. I would recommend Thompson Sheet Medal to everyone in need of Heating and Cooling Work, as well as sheet medal fabrication.

If I could do zero stars I would. I reached out to this company to install a 4ft type II hood (steam hood not a grease hood) and Todd told me he would get me a quote within 24 hours. Well after week of me not receiving the quote I did the FIRST follow up call. His wife took down my phone number and said that Todd was on an emergency call and he will get back to me which never happened. Going on week TWO I call again and again his wife answers the phone. She states she knew who I was and she ask me for my phone number AGAIN. She then shuffles through documents and “found” the paper she wrote my phone number down on previously and said that Todd is on another call and he will give me a call. Todd NEVER CALLED. My husband and I waited for 3 days for Todd to get off the phone and he still never contacted me. On day 4 of the Second week, my husband and I stop into their location on university. Todd’s wife is at the front desk. I said hi and I gave her my name then I ask if Todd was availab

Used Thompson for years for furnace checks every year. Last year we had a scheduled day for it and supposedly another neighbor did also but they canceled so thompson charged us an $80 fee because of this. I will never use a business that takes advantage of people. *thumbs down*