Donovan & Jorgenson

My family has used Donovan and Jorgenson for over 40 years, so when I decided to replace my 30 year-old furnace and A/C unit with a heat pump, they were the only firm I called. I had already done extensive research on heat pumps, and Steve, their consultant, gave me an awesome walk-through of the options available and easily answered my many questions. On the day of the installation, Dave and Matthew were amazing! They arrived right on time, covered nearby floors and stairs, and got to work. The job ended up taking 10.5 hours due to multiple outdated utility connections they discovered in my home. They kept me updated and informed through the whole process, showing me the areas needing extra work, and took the extra time to make sure every step of the installation was done correctly. They truly went above and beyond with the unanticipated work they had to do to make the installation safe and long-lasting for my family. I highly recommend D&J! Services: HVAC system repair, Heatin

The salesman was responsive and answered questions well. A full explanation was given which was understandable. Professional recommendations were given which was helpful. The installation crew which consisted of four or five individuals was very professional and efficient. The crew asked questions freely and involved us in decisions. The crew answered our questions and considered our preferences. We felt comfortable having the crew in our home. The crew was friendly and respectful. The crew was concerned about doing a good job and about meeting standards. All of the work was very well done. The crew informed us of their schedules and kept us up-to-date regarding the progress of the project. This was all excellent work. Services: A/C system repair, HVAC duct & vent repair, Thermostat installation, Install AC, HVAC duct & vent installation

We have used this company two times with HVAC failures in the last 6 months. Both times we had a technician named Rob, who does wonderful work and fixed our simple hard failures quickly and inexpensively. I cannot recommend this company more highly. We are also working on replacing the entire system and Donavan and Jorgenson is going to get the first chance at replacing the entire system. We like them that much! Service: Repair HVAC