Alabama Cooling and Heating

I have been doing business with Alabama Cooling and Heating for over 30 years. They are prompt, professional and knowledgeable. I’ve never had a bad experience with them. I highly recommend!!! Service: HVAC system repair

I’ll begin with, this company is tier 1, top shelf, world class in every aspect. I had the misfortune of being in need of a new hvac system due to a lightning strike, but through this I had the opportunity to meet Richard, Ryan, and John. All three were very professional, courteous, and knowledgeable. Ryan spent all day here removing the old unit and installing the new, Richard and John came with needed parts, tools, and help with the process. They even repaired a faulty wiring mess created by previous owners as this was causing a major power surge/outage with potential electrical fire.. Well done Alabama Cooling and Heating! Services: Installation, Install AC

Researched a number of companies before selecting them to install 2 new trane systems and 2 hot water heaters. Total spend was approximately $25K. They were very responsive until they were paid. Followup on warranty issues have been a challenge. They schedule appointments and then fail to show up, you reschedule and then it happens again. Today, when I called to see when the next reschedule would be I was told they did not know but would call me back in a few minutes after they called the owner, Richard Mixson. 3 hours later, still no call back. I called back and asked why I had not received a call back. She had no good answer but did point out to me that I could always go elsewhere for warranty service. I explained that I understood that but I had paid them for 1 year of service. I realized after that call that I had made a mistake in selecting them. I know that Richard has had some health issues which might explain the lack of professionalism and service from the rest of