Ben Franklin Plumbing AZ

Amazing job. From the beginning of calling them to the response time to the plumber who was very professional, nice and respectful. They were able to send someone out the same day. 100% recommend this company!! Job well done. Service: Plumbing leak repair

I am very happy with my choice to use Benjamin Franklin Plumbing. Jack came out to assess my situation, clearly explained my options, and worked with me to schedule a return with appropriate parts and help. Jack came back with James, and together they quickly cleared the drain out to the sewer and installed a whole new faucet system in the fiberglass shower. It looks great, and the price was lower than I expected. I will use them again. Services: Faucet repair, Drain cleaning, Shower repair

Brewer installed the plumbing/water heater in our new build. The gas control valve stopped working just outside the 2 year builder warranty. The sticker on the water heater said to call this number which Ben Franklin plumbing answers. A lady answered unprofessionally and took my info saying someone would call next day. No call. I called back and spoke to someone else who said a tech would call the next day. The next day comes and Jake called and showed up to diagnose. Jake said the gas control valve needed replaced and would cost $550 for labor as part was under warranty. Jake ends up removing gas control valve and taking it with him to exchange. Next day comes and Jake texted/called to say part won’t be available for 2 weeks and only options are to wait, buy a new water heater for over $2k or pay extra $200 for an after market part. $750.00 labor to replace a gas control valve on a water heater is insane. I went to get other quotes and come to find out Jake ripped off the serial numb