Parzival Plumbing

I cannot say enough good things about Parzival Plumbing. The main line from our water meter broke yesterday morning, and they were able to adjust their schedule to have somebody out two hours earlier than they originally promised. Thomas, Elijah, and one were pleasant and professional. This was my third time using possible plumbing. I I just call them when I need a plumber.

The owner, Thomas, came with another member of his team. They were on time, efficient, thorough and took the time to explain everything to me in terms I could understand. I know Thomas personally and I wouldn’t think of having anyone else work on my home’s plumbing. He is ethical and very proud of the quality of work his company provides. I have a big job that needs to be done but I’m confident in hiring Parzival Plumbing.

Although I am happy that our water heater is now fixed, I feel completely blind-sighted by this company. When I called to make an appointment, I was told that there was no fee for the visit. We would just be charged with the labor to fix the water heater. However, the technician then charged us over $400 for a diagnostic test, which resulted in a simple fix taking no more than 30 minutes. This is outrageous. This company should have been upfront with me on the phone that although they do not charge a fee for the visit, there is a $416 diagnostic fee they charge. Service: Water heater repair