Pacific Heating & Air Conditioning

This company failed to respond to me for over two months about rescheduling a service that their team was unable to perform (AFTER WE PAID). The Job was bid wrong and then almost 3 month past of hounding them for a refund with no reply or resolution. This company once was great to work with, but whatever changed has them now spread too thin. There is zero accountability from the entire staff - from the manager, to the back office to the technicians.

They get it done! I love it. It's a good company.. I had the Great opportunity to work for them. Unfortunately I have to leave but take it from somebody that was on the inside, they are good people and they know their stuff. Great customer service I noticed everyone was happy to be at work. Their passionate about what they do. Blaine and Andrew are wonderful installers.

Nightmare experience. Horrible smell still coming out of our vents that they won’t fix. Installed a huge pipe on our roof, after promising a duct system and without asking us. Multiple holes in our roof that weren’t sealed. Installed a thermostat that was cheap yet we paid for the Nest. Finally gave us the Nest after we complained. We opted for the highest quality filter, but no filter was installed for half of the house. We paid nearly twenty three thousand dollars and the unit immediately leaked into our dining room ceiling from the first rain. Our ceiling has four feet of water stain that is likely molding, our table is stained from the leak, and no one will come out to address the issue. Huge mess over three months of installation. And though you had to have the home cleaned multiple times from the mess, they only cleaned it once. The most unprofessional experience I’ve ever had with a company. Services: Ductless heating & A/C services, Heating system installation