Allbritten Plumbing and Heating and Cooling

My overall experience was great. Both Josh and Emmanuel were very friendly and knowledgeable. They took the time to explain the problem with my AC unit in detail and provided solutions. Thanks again for your quality service. Service: HVAC system repair

To preface, the HVAC is installed and works. Everything else was a disaster. The team was unprofessional and made it uncomfortable to be in our own house as they were yelling at everything the whole time, throwing around profanity as well as tools out of frustration. Multiple team members could be heard saying that they were unaware how to install the unit. Granted they also mentioned the pre-site manager failed to provide the proper information and fittings. Rather than taking one day, the install took two days due to needing to fabricate new fittings. They had to change the plan on where to remove everything, but did not prepare the work area at all. They didn't cover the area they were working in at all and left the house covered in insulation, dust, screws, and metal slivers. They broke plant pots and tried to hide it by brushing it under a bush. They left the front yard a mess with screws, nails, and insulation laying around in the drive way, which we are still finding screws. The

Arrived late in the day, but I hear it was hot (literally) and hectic today. I was grateful and impressed. After a long day,Collin was still cool and professional. Repaired and serviced the AC in good time. I'm an old guy, impressed by the youth of today. Thanks again, Collin. Services: HVAC system repair, HVAC system maintenance