Controlled Climates Heating, Cooling, & Plumbing

Tech came out to estimate cost of ductless air system or a central air system. I waited 3 days for an estimate with no response. So I called . They told me they do not do ductless so they dropped me with no response back! Thank you for leaving me hanging. Then a few days later I called to get an new estimate set up for a central air system. They kept me hanging on the phone then hung up! Really is this a good way to run a business?

First Visit (AC Maintenance): On time. The technician (Fermin) was very professional, friendly and respectful in his demeanor. He explained the entire process of the AC Maintenance Service being performed in detail. He even encouraged me to stay and watch the process I guess in the name of transparency. I appreciated that, plus he took multiple photos of all the items he checked using his electronic testing equipment while I left the area temporarily and then he patiently explained what the test readings meant. He completed the AC Maintenance Service without issues and kept the area clean and tidy before leaving. I will definitely call Controlled Climates again for service. Second Visit (Heater Maintenance): On time. We had technician Fermin again which I appreciated for the excellent work completed previously. The work completed today was exceptional just as I reviewed last time (above). Fermin appeared very knowledgeable in his trade and very detail oriented which I appreciate, becau

Very thorough, knowledgeable and hard working. It was pouring raining and he did such a great job and stayed professional. I am so thankful for Fermin coming out and making sure before he left my family and I had hot water. Will definitely recommend this company and use them in the future. Service: Water heater repair