Comfort Pro Heating and Cooling

All went well. Technician explained all repairs needed and performed in normal people terms! Even arrived earlier scheduled ! Definitely would recommend ! Services: HVAC system repair, A/C system maintenance, A/C system repair, Repair HVAC

We had a breaker blow and were out of power, when we finally got our power back on, we still had no heat. We tried several times to trouble shoot having grown up and used both gas and electric ignitions. We put in a request with our home warranty but called them directly, after not hearing back from our warranty. They got a technician out right away they had originally scheduled from 12-4 then narrowed then window time down. The technician was early, polite, and very informative, will be calling them for any future issues. Service: Heating system maintenance

We have a Freon leak and got it diagnosed by a family friend. However, we decided to go our home warranty to have it fixed. We told Comfort Pro that it had already been diagnosed and we just need it to be repaired. They still had us wait two weeks for a technician to come out and double-check to confirm that it was a Freon leak (which it was). This is understandable, they have to do what they have to do. Then they gave us a time frame about a week out for it to be fixed, but called us the morning of to tell us that they had ordered the wrong part and we needed to wait another week. Today, they were supposed to arrive at 8am to finally repair it and a technician showed up asking to look at our unit so he could diagnose the problem. We let him know that Comfort Pro already sent out technicians to diagnose and that he was supposed to be fixing it today. He told us he didn’t even know how to fix a Freon leak and that his other technician called out. He just showed up without even knowing h