Citadel Roofing & Solar

I chose Citadel roofing and solar after reviewing several solar quotes from various sources. After signing the contract I was assigned with a project manager (Megan) who kept me up to date with the progress and ETAs through out the project. In comparison to others within my community who went with other vendors and had their contracts signed before me, my project moved ahead at a stead pace much faster and also finished a lot ahead of the rest of them. Citadel was able to work with my city's officials/inspectors quickly to get inspection appointments and re-appointments to get through the necessary inspections/clearances. PGE was able to provide me the Permit To Operate within a week of application - which was pretty fast considering the huge rush at this point of time. Overall it took about 4 months from the time of contract signing to Permit to Operate, longer than the initial estimate but this was during the peak time when many homes were trying to get into NEM 2.0. All the ground w

Liam one of the account manager there was excellent. I highly recommend him. I helped my 87 year old aunt plan solar panels in and a new roof in Berkeley. Liam was great. Easy to work with. Responsive. Knowledgeable and EXTREMELY patient with my Aunt who had a ton of questions. Very happy working with Liam and Citadel. Also prices were the best.

This company is new to us this summer! The customer service is superior-the technicians are excellent. They are knowledgeable, arrive at scheduled time, courteous and great about follow up information when the service is complete. Bernice responds very promptly to emails, and arranges for the technicians to come out. Our first experience was in June to replace 3 micro inverters. this is on a system that they did not install but due to retirement of the installer we were needing help! Eric was the first technician and this past week TJ was here to resolve a connection issue. They both provided excellent service. We are so pleased and happy to know we have found a business that provides this high quality service!