Standlee Heating and A/C

Updated Review: I had to update my review because the AC Technician Joey came on time and fixed the problem right away. I'm satisfied with his work. AC is now working and I should be able to get a good night's sleep after 5 nights of no AC. Thank you, Joey! ******************************* American Home Shield assigned this company to us and I've tried to call them several times to have our appointment expedited. We have not gotten an call backs. We have a senior citizen living with us and it has been very uncomfortable for her. American Home Shield has also sent this company several emails and also called them but have had no response. But they are unable to change the contractor to a different one. My goodness!!! We will be sleeping in the heat until they come out on July 27th, if they do come out, since I have read other reviews saying that they don't even show up to their appointments! Service: A/C system repair

Work was completed satisfactorily. 2 appointments cancelled by them. I had to loose 3 days to get the job completed. 2 weeks to fix my AC. Very poor communication on their part. I used them because of AHS. Next time I will check the reviews prior to using them again. Service: Repair HVAC

I was assigned to this business by American home shield (another ripoff)!! For work on my ac unit they were the second contractor assigned to me as the first contractor was not open for a week. The standlee contractor said on my first call that they would be there between 4 and 8pm. I called right before 8 and many times after BUT NO CALLS TO ME even after many messages left to their voicemail. Come to find out that this second contractor is not even BBB registered. Their customer care needs ALOT of work!!???????? I was later texted a msg saying that they had vehicle problems in another town-really wish that they had let me know before I had to make arrangements for my wife to stay with family the new appointment is for Thursday between 4-8pm. This is why I increased the rating. Maybe this ac business is going to be the one that I will recommend to everyone in church ????Well the tech came out and said that the compressor fan was not working and that they would be ordering it. Apparent