Northern Comfort Services LLC

Once again, I had Northern Comfort come out to my office warehouse in Cheshire to install a new Google Nest thermostat as they did in my home. As always, they came out the same day I called and installed the new nest I bought so I can save a little on my gas bill. I’m so glad I signed up for their Service agreement years ago for my business and home. It always saves our family a lot money each year. These two brothers do what they do best! SERVICE & HVAC keeping us comfortable all year long with NO Worries (Thx). Thank you again for always being here for my family. Blessings

I highly recommend Rich and Northern Comfort Services for any HVAC needs. We completely forgot to schedule our furnace cleaning earlier in the season, and we’re looking up local companies that had availability. We were able to get an appointment in less than a week, and the online scheduling was so easy! Rich cleaned our furnace, he was very professional, friendly, and knowledgeable. The next day, we had a furnace issue unrelated to the work Rich had done the day prior. He returned our call within a half hour and was back at our house to help! Amazing service and put my mind at ease considering the low temps and having two little ones. We will be recommending Northern Comfort to anyone who asks! Service: Heating system maintenance

Rich is very knowledgeable and he does a good job with furnace installation but that’s about it! Here are the negatives: 1) He didn’t pull the permit as it was stated in the contract, so I had to pull the permit myself but he did reimburse us for the permit price. 2) He didn’t register the warranty of products to the manufacturer, after stating he would, after many phone calls to him about issue of registration, I gave up and called the manufacturer and provided them with the proper information to register the product within the time frame needed to secure the warranty. 3). He did Spring maintenance on our central air conditioning unit. The Fall maintenance for our heater was a nightmare, this is because he didn’t come at the appointed time, I tried to contact him to reschedule (giving his the benefit of the doubt), he never returned my many messages, and I had to find another HVAC company that was recommended by the manufacturer to service our air conditioning/heating units.