Independent Air and Heat

We had a lightning strike on the 4th that took out our new A/C. We endured several days of "old Florida" July. Mindy and Jerry and worked as quickly as Trane parts allowed. Mindy made several trips between Orlando and Ocala to save shipping time on $3,000 worth of parts! They were great! Thankfully, we are cool. Now we wait to see what our homeowners insurance offers???

Kim went out of her way to find all the information on my newer A/C & heat pump. It was purchased and installed by someone who is since deceased. Not only did Kim find the paperwork, but also determined the parts were still under warranty! Just labor to fix. Saved me literally a thousand dollars or more. The current owners come highly recommended by the long ago owner - Chuck - (you old timers know him) and they did not disappoint. Back to handling all my properties !!

They did my 6 month services on Saturday and nothing was wrong. Now Sunday (the next day) it is not working. Called and requested service. I called them at the 2 hour mark (since did not get a call) and stated they are waiting on a technician to call in. Now at three and a half hours, again no call back or anything, w called them and got there answering machine.