A Comfortable Environment Inc.

This company has installed and completed multiple repairs for our residential property. They came out this morning to install a compressor . After install, left and stated the A/C was working. The tech never entered inside the unit to ensure the install was complete. The resident came home and the a/c did not cool. I called the company to come back out and fix their mistake. I was told the company will not be out until Monday. He stated, “ It must be another part on the inside because his gauges were all over the place after install of the compressor .” This tells me two things, he left knowing the install was faulty ( gauges were not reading correctly) and did not enter the unit to check A/C was cooling after install ( resident had cameras inside, no one entered unit ) . He left a great voice mail to me stating, “ It is what it is.” And see ya on Monday. Horrible business practice and lazy technician . Service: A/C system maintenance

I had three different AC companies come out to give me estimates on replacing my AC and heat pump. , Kem Smith came to my house personally. by the way he’s the owner A comfortable environment. . :-) he looked at my current system and gave me several choices to go with. He was the best price and my wife and I felt no pressure to go With him. He has been doing AC installs for over 30 years here in Jacksonville. And he knows what it takes to get your house comfortable and a lower humidity. We went with a comfort maker 3 ton system which is made on the same assembly line as carrier. Within five days of agreeing to the price, he had it installed. Shocking thing was, 15 minutes before his crew were supposed to be here, he shows up by himself and start unloading and unpacking the unit. I thought it was the coolest thing to see the owner being part of the install. So if you’re looking for a reliable, great price and great service air conditioning company, I highly!!! Rec