BC Crotty Septic Services

Septic tank backed up at Christmas with a house full of company. Crotty was the only service we could get to come out at the time. Four months later and the tank is full again. There is no way a full pump out was done in December. My husband was on the phone with this company and the lady was SUPER RUDE, telling us she was the expert and implying that was normal. 30 years living in the same house does also kind of make us experts on how long the tank takes to fill. Tread carefully. My husband and I are both in customer facing jobs and neither of us would still have one after telling off a customer. We never even got to sharing the particulars of our complaint.

Everett was the serviceman, he was on time, kind, and professional. Office woman, sandy, to book the appointment was friendly and helpful. Quick & easy service, just on the pricier side in comparison to others I’ve used.

Septic inspection: I contracted BC Crotty services to drain and inspect a septic tank before I purchase my current residence. BC Crotty Charged me $ 445 on 18 Aug 2020 for inspecting and draining the septic system on 2350 Pine Needle Trail. I purchase this home by 25 Sep 2020 and withing few days a started to have problems with the toiles. The toilets will not flush properly, I call BC Crotty to come and see what the problem was. BC Crotty handyman came over and stated to work on the system, upon opening the lead of the tanks we can see that nether off the tanks where drained out or inspected by BC Crotty. They told me that for this service they will charge me $ 295 to drain these tanks, I show him the receipt that show the service provided by BC Crotty 13 Aug 2020. BC Crotty file a State O Florida Department off Health onsite sewage treatment and disposal systems existing system and system repair evaluation. I was told that to provide this certificate the septic system must be emp