Star Air Conditioning & Heating LLC

I called this company October 2nd, spoke to Yliana who was rude then called back and spoke to Nancy who talked me into their Gold plan which sounded good and scheduled an appointment they arrived late with no text no phone call. A police officer followed their van in my neighborhood and served one of the technicians papers. Not a good look for Star A/c, had lots of neighbors looking. Nancy said they were there checking licenses, Unfortunately the technicians Only performed 3 of 21 services offered on it. I just retired from owning my own towing company after 26 years and had a great relationship with the sheriff's department, police department and code enforcement so making a phone call was real easy I knew a lot of those guys by name turns out they don't do that, another lie. I asked Nancy for my money back, she transferred me to Larry the owner who only knew how to scream and swear and tried to be little me trying to prevoke me into an argument because he did not like this review I h

The employees at this place think that being extremely ill mannered and discourteous is the way to treat paying customers I think not. I am retired and would never speak or treat good hardworking people in this way I hope people read this comment and this company change its ways. Terrible terrible To bad I had to give 1 star as they are undeserving even of that.

Everyone's worse nightmare is when your AC has issues over the weekend. Called Star Air on a Sunday mid afternoon and a live person answer the phone. Scheduled an appointment with Larry who came over after his call across town. Accessed the issue and fixed the problem in record time. Compassionate approach and reliable service. Thank you for the super STAR service! 110% recommend. Service: A/C system maintenance