Sears Heating and Air Conditioning

Replacement windows and sliding glass doors. Cost $14,000. Communication sucks, staff not capable of connecting you to the correct person and when contacted they BS you and are not professional at all, don't know what they are doing or how to do their job. Sales manager not capable of ensuring the job gets completed. Will not talk to his customer when questions are asked. Final inspection completed 3 months ago, July 31, 2021 and window installation still not complete. Have parts of windows stacked on the window sill. Stay away from this company if you want your project completed to your expectations. Service: Installation

Had Sears Replace tile floors and carpet in bedrooms in my house recently. They did a fantastic job. The installation crew was efficient and kept me informed of what was happening, the night ext steps they would be taking, and making sure everything was done to complete satisfaction. The whole process took six days, as they had to remove tile and prepare the cement base for the new wood vinyl flooring. Great results and very pleased.

We had a new HVAC system and inside air handler with new thermostat installed. The technicians we on time and did a fantastic job in a timely manner. They were very friendly and knowledgeable. They made sure that we knew how to use our new thermostat before they left. We will use Sears Home Improvement in the future.