Strait Plumbing

We have had Strait Plumbing out a number of times in the six years we have lived here I have never found them to be anything but honest, straightforward and competent. They've always responded in a timely manner and completed the job quickly. I've never timed them to the minute but the charge has always been appropriate. (I don't know of any services where the hourly fee is prorated by minutes.) Frankly, I was surprised at the negative reviews because our experience has always been so positive.

I called their number listed on Google and was yelled at with profanities and racial slurs. I called to report one of their drivers and give a license plate number. The woman proceeded to mock me than yelled racist comments. So I decided to call the number listed on the van which is a local number. I was hesitant in calling that number to speak with someone of authority in that company because I didn't want to be verbal abused again. Unfortunately I got the same treatment from another woman who threatened to call the police. Absolutely terrible. All of that caused by road rage and a driver who is reckless. Shame on you.

I couldn't have asked for better. David called me when he was on his way, like I was told. He stopped the leak in my shower head and fixed both toilets, that was not on the list to do. I asked about them, he knew the problem and fixed them. The price was very reasonable. Now - after he left, I found the water pressure in the shower head was quite low. I called him and he came right back! He found the problem and fixed it. The problem had nothing to do with his fixing the leak either. It was a fluke type thing. I was so impressed with him coming right back. Thank you so much, David! I will be calling you again. Services: Toilet repair, Shower repair