Florida Breeze Air And Heat

We have lived in our home for 2 years where Florida Breeze handled the installation of the HVAC system. This past May, we lost all cooling in the house. We called them out to service and repair, which was initially thought as a leak in the evaporator coil and accumulator. While our units were warrantied, we were charged $1100 for labor. Well, after a 9(!!) hour day of work from their technician not completely knowing the problem and losing cooling within the very next day, additional visits from two more techs “correctly” diagnosed the problem as a leak in the underground chase line. I was told by their service manager that it would be an additional $2300 for repairs, after a 10 percent discount for the inconvenience. I am completely unsatisfied and beside myself that they are not more accountable. After almost two months of no AC in the summer, we are now with another company who are treating us with more respect, and after hearing their horror stories from other former clients of Flo

Florida Breeze conducted a performance inspection and several repairs on my A/C during closing. They signed off that the unit required no additional repairs, conducted maintenance, and a performance check. After closing, excessive external condensation was causing an issue and water was leaking on my filter. Both the service manager and the tech were friendly and helpful. However, the tech notified me that the unit required an $850 repair since the coils were in terrible shape - something the original tech missed in the inspection. The unit is currently under warranty for parts from the original install. Still, Florida Breeze - and apparently the owner specifically - is not willing to correct for the unresolved issues missed in the inspection attempting to shift an $850 expense in my direction. To summarize, Florida Breeze failed to conduct an adequate inspection, they fail to honor their warranty, and I'll be working to help find some motivation for them to correct for this issue. Qui

I had three amazing Techs from Florida Breeze come out to replace my entire AC Unit. They were on time (actually early), they were so polite. They worked together seamlessly & fast. All were informative. They made sure the cat didn't get out. They explained all the details about the new unit. And the Parts and Labor Warranty is a no brainer. Not on other company offered 10 years on LABOR, for a few extra bucks. And it's transferable. Another option I was not given by competitors. And the same great service came from their office, the Sales Rep, etc. If you need any work done, you would be a fool not to call Florida Breeze first!!!!!!!!!! Thank you Services: Installation, Install AC