Mr. Rooter Plumbing of Sanford

Water heater started leaking bad 3 days before Christmas. Called Bill, the owner, he was reassuring, knew his stuff inside out and gave my problem top priority. Came out the next morning and worked throughout the day. Excellent knowledge of plumbing and the job was done perfectly. Bill is now my plumber for all future needs. Service: Water tank installation

Justin came to my house today to unclog my kitchen sink and I couldn’t of been more impressed. He was professional, knowledgeable and super fast! He is most definitely an asset to your plumbing company! Thank you so much Justin! You really made my day! Service: Drain cleaning

So, water heater is not always hot. I had already replaced the heating elements. I wanted a plumber to diagnose what the problem was and go from there. They sent out a plumber who is deaf. Which made it very difficult for my wife to communicate to. She told him that I had replaced the elements but that we were having intermittent water temps(Luke warm some mornings, and hot others). He told her that the option was to replace the water heater that is 4 years old. I told her no, If he is not even going to try and just tell me we need a new water heater than he is to leave without any payment since he wasn't even willing to attempt to diagnose the issue. They sent me a quote for a water heater SMALLER than what i have for 1,400.00. Are you all crazy? Just lost a customer