The Roof Depot, Inc.

Working with this company was a complete nightmare. I was promised a new roof in 6 weeks and it took all together almost a year. I wish I had the money to cancel the contract but I would have been out thousands of dollars doing that. I knew I hired the wrong company when they couldn't tarp my roof correctly to stop water from getting in. They had to come 4 times to tarp the roof. All while waiting for a new roof the mold and water damage spread in my bathroom. I had the added stress of having my old roof when Irma hit. I had to plead with them almost in tears for them to make sure that the tarps were secure to prevent further water damage to my home. My husband and I ended up on the roof trying to secure our roof as much as possible since they didn't want to. After Irma our roof had substantial damage they needed to be addressed right away. It took me several phone calls and getting Todd from channel 9 news for them to even start caring. Once the threat of a news story about their comp

Took months to get job done. Consistently provide poor unreliable information. Advoided contact. Would mess up, then charge insurance for their mistake, such as skylights! Would not recommend! Overpriced! Still incomplete work and they still will not remedy!

Horrible experience. Roof Depot replaced my roof back in January, 2018, but for some incomprehensible reason did not filed the final paperwork with my insurance for payment. I've been patiently waiting for four whole months for them to do it. That's their job, that's how the get paid, but they didn't do it. I've never received a final invoice, a bill, an email or a letter from them regarding late payment. However, that didn't stopped them from sending me to collections to try and force to pay them immediately. You know how that goes, lawyers, threats, intimidation, etc. What kind of company doesn't do their job for four months and then tries to blame and punish their customers for it without even a warning. As far as I'm concerned their collection claim against me is without merit. If I was them I would look into my billing department first before disrespecting a customer. Also, while replacing my roof, their crew damaged the fascia in three different spots around my house. I reported