The Roof Depot, Inc.

I got stuck using this company when I purchased my home. The previous owner hired them to handle an insurance job and the work was completed after I took ownership. As others have stated, they promise a lot and deliver very little. I had no issues with the roof that they installed, it was the extensive damage that they caused to my home that was, and remains, the issue. They left my roof exposed in the rain and I now have water damage to my dining room ceiling. They replaced 2 skylights and damaged the ceiling drywall in my living room. They swept about 100 lbs. of granular material that falls off the shingles when installing into my gutter causing it to pull away from my house. I have called and texted constantly for months and they simply don't respond. Their website lists multiple locations, including the 'National Office' in New York City. This number just rings their Orlando, FL office. This company used to be called Roof Depot. I contacted the real Roof Depot who infor

Working with this company was a complete nightmare. I was promised a new roof in 6 weeks and it took all together almost a year. I wish I had the money to cancel the contract but I would have been out thousands of dollars doing that. I knew I hired the wrong company when they couldn't tarp my roof correctly to stop water from getting in. They had to come 4 times to tarp the roof. All while waiting for a new roof the mold and water damage spread in my bathroom. I had the added stress of having my old roof when Irma hit. I had to plead with them almost in tears for them to make sure that the tarps were secure to prevent further water damage to my home. My husband and I ended up on the roof trying to secure our roof as much as possible since they didn't want to. After Irma our roof had substantial damage they needed to be addressed right away. It took me several phone calls and getting Todd from channel 9 news for them to even start caring. Once the threat of a news story about their comp

The Roof Depot, Inc. out of Sanford, FL explained the process that was involved with the re-roofing of our home. The Roof Depot people laid out the choices of roofing materials available and the price attached to each of the alternatives. We signed a notice of intent. A representative of Roof Depot was present when the insurance company adjuster arrived to survey the claim to clear up any questions between the two companies. Construction supplies were delivered and distributed up to the work area. On the date stated, the roofing crew arrived and started the tear-off of the existing roofing material. Clean up was done on an ongoing basis, and a final clean up was conducted prior to the crew leaving for the night. Once a section of roof was stripped down to the deck, underlayment and shingle application began. Supervisory personnel observed a design fault in the construction of the roof when the house was built, and the crew was directed to correct the deficiency so as to insure the inte