Jim Crosby Plumbing

Dawn is Your Company's Best Asset 5.0 star rating 4/15/2019 Jim Crosby Plumbing is the best Tallahassee has to offer!!! One of the reasons is Dawn, the business manager. I am a 70 year old grandmother of triplets and my daughter and her husband were out of the country. They hive only lived in their new home about a month and I had numerous issues with the house come up. One was the toilet clogged and I knew the plumber was coming out to check the hot water heater, so I waited one day for him to solve the issue. Unfortunately, they have a home warranty, something I have never believed in! When Dawn called to confirm the appointment I was not very nice. I called back and apologized and she called me back to say she had spoken with the home warranty people to include the toilet and jetted tub in the work order. She went above and beyond to help me. When Chris, the plumber came he fixed the toilet and checked the hot water heater and jetted tub and I was very happy with his work.

Very good experience. Person the phone when I called was very polite and professional. Told me that everyone was on another job at the moment but they would get to me today. Called 30 minutes before they got here to let me know they were on their way. Worked on the cleanout for awhile and then hooked up a machine. The machine was not working and he said they might have to come back in the morning but he did keep trying and did get it cleared. Charge was $120 which is what they had quoted me. No trying to sell me other services like some reviewers have complained about with other companies. Would definitely use them again. Service: Drain cleaning

Called to schedule appointment in the am for a noon appointment. I had 2 other plumbers scheduled and decided to use Crosby because they could come the same day. I called them at 1pm to see where they were and they said they would be another hour. They called me at 4pm to tell me they weren't coming and could schedule me for the next day at 2pm.... wI'll not be waiting arounder for them a second day!