Benjamin Franklin Plumbing of Tampa

I have a paver patio that was flooding into my porch and creeping to my home door. I called Ben Franklin after seeing the reviews. They promptly sent a salesman out to go over the layout and price ($3,300). After we agreed on what needed to be done, we were excited to move forward. I asked when it will be done, he said next day installation. We were promised 15' of channel drains with screen to stop debris from clogging the drains, we only have 12' of channel drain. We were also told that there would be 20'-30' of drainpipe. Not the case, after getting home I noticed they only used ONE piece of PVC with no cap that was cut to 7'. Also, the drains were installed in different spots than the designer said and no debris screen. I put a garden hose on them, and it backed up within 5 min. I called soon after, it took almost three weeks for someone to come out look at it. All the while my pavers are torn up with dirt and mud everywhere, because we couldn't re-install until drains were fixed.

Greg Bretz and Fabian did some exceptional work today! Very nice and personable young men. My mobile home was re-piped and a new hot water heater was installed. Professional. Friendly. Clean. Quick. The entire job was finished in 8 hours, or so. Very happy with the result. I highly recommend this business. On top of that, Greg beat Shaun White in a half-pipe competition in 2013! Stoked, to say the least! Services: Plumbing leak repair, Plumbing leak detection, Outdoor plumbing system repair, Water heater installation

Lisa responded to our request promptly, completed measurements and quoted the job professionally before left. She was very friendly and was able to answer all our questions. She even made some valuable suggestions in the areas where we did not pay attention to. We believe this is a great company to work with!