Breezeway Heating & Air, Inc.

i have been a very happy, satisfied client of breezeway heat and air for over 10 years.they replaced my failed hvac unit when we first started our partnership together. since then every technician that has come to provide maintenance service has been on time, thorough, conscientious and professional. but most recenty jeffrey has been my guy and he is amazing! very trustworthy, patient and talks to me in terms that i fully understand. any recommended services comes with reasonable quote and clear explanation of pros/cons of performing. i highly recommend this company and the hvac services/support they provide. Service: HVAC system maintenance

Technician Tyler explained everything that he was doing in servicing my gas heating system and what I can expect from my system. Everything went well. Thank you and I will continue to use Breezeway Heating and Air for my heat and air system. Services: HVAC system maintenance, Repair HVAC

Synopsis: Breezeway was unresponsive and lacks customer service. After having them come look at our AC and telling me it needed to be repaired, after nearly two weeks of multiple calls to them on my part, they did not send the necessary information to the home warranty company to replace the broken AC unit. Long story: On August 8, Breezeway was assigned to inspect our AC unit by our home warranty company. They came to inspect our AC and recharged it with freon saying it was low. A couple weeks later, the AC went out again. On August 31, Breezeway come out to inspect our AC unit for the second time and determined there was a leak in the unit and told me that it needed to be replaced. Three days later Breezeway had not yet sent the diagnosis to the home warranty company so I called Breezeway to ask for an update. The woman who answered the phone told me that it was the other secretary who handled our account and she was out that afternoon. I asked if she could help me out and look up th