Fulton Services

A service call was made at my home by Fulton Services 10/18 and diagnosed roots in my pipes. They gave me detailed information, showing me exactly what the problem was and gave a complete, accurate estimate. They came back the next morning to make the repairs. The job was completed in a timely manner and my property was left in excellent condition. Douglas was wonderful- so courteous and organized. He explained everything in a way I could understand completely. I highly recommend Fulton Services for all your plumbing needs.

We are a long-time customer of Fulton Services. We noted a rupture in our cast iron drain pipe in our downstairs half bath late afternoon of day 1. My wife immediately called Fulton Services. On the morning of day 2, Ricky was dispatched to diagnose our problem. Ricky has served us in the past and we were glad to see him take charge of the current problem. Ricky quickly assessed the situation, gave us a quote and scheduled the repair starting the morning of day 3 and finishing mid-afternoon of day 3. Ricky and his associate did a great job in a neat and orderly manner. Ricky walked me through the finished job explaining what was done. He's a real pro and we were delighted to have him service us again. It's situations like this that make Fulton Services our "go to" company for responsive, high-quality plumbing work delivered by pros at a reasonable price.

Others have posted similar complaints about Fulton Services, and I wish I had seen them earlier. The company takes inadequate responsibility for the quality of its services and disregards customer needs. On Mar 8, 2022, we paid Fulton Services $2,276.30 at a service visit, expecting that the plumber had completed the work we requested. However, we learned we had paid for plumbing work he never performed, and have new problems as a result of the plumber’s damage. When the plumber left, he promised to return and fix what he had damaged. He had cracked a faucet valve assembly and stated he would bring a new part along with a gasket to fit our tub stopper. He took the cover from the faucet and the Kohler tub stopper to help him find parts. After over a year, we are still waiting for them to make this right. To their credit, they made some progress in reparation last August. However, the company maintains that we should pay thousands more to have them install 4 new faucets in our bathroom (