Casteel Heating, Cooling, Plumbing & Electrical

We are having our basement renovated and the contractors turned off the AC but it didn’t come back on. I quickly contacted Casteel and they sent a technician earlier than scheduled. Stan Stankov was very quick to understand the situation and had everything running within minutes. Stan was able to explain the issue and the fix. Stan was very courteous and left us really happy that we called Casteel. Service: A/C system maintenance

Casteel provides top notch professionalism & knowledge of their craft. Samuel was eloquent and extremely knowledgeable diagnosing my problem, Matt provided a good deal, and the installation team lead by Damon with Spencer and Ben was efficient and considerate. Would definitely recommend this team.

Until this week, I had only used Casteel for routine seasonal HVAC service upkeep. Always prompt, professional, and fairly priced. However, during a recent summer service call it was determined that our main 2ton unit needed to be replaced. A Casteel rep (Matt H.) was able to visit with me within 24hrs of the initial service call. Matt did an excellent job explaining our options and costs associated to either replace the cooling portion of the unit or the entire system without any sales pressure. Fully transparent and accounted for the fact we’re moving in <5 yrs and didn’t want to buy a top-tier system. After ample discussion with Matt, we went with a full new system and the price was fair. The fully transferrable 10-yr warranty was a huge selling point, as was the breadth of the warranty coverage. We never felt rushed during Matt’s visit and appreciate his professionalism. The installation team arrived promptly at our home the following morning. Zach, Charles, and “G” were extr