Express Comfort Heating and Air LLC

This company doesn't even deserve "one" Star. This company is nonresponsive. I called them and left several messages and they never responded. In fact, 5 days later they got assigned by AHS to come to my house and the tech "Mark" arrived to my house. I was stuck in traffic and my wife was only few minutes away, he was rude on the phone with me and refused to wait for me to get home. I had to get AHS to assign it to another contractor. It has been 2 weeks and no response from them. Reading reviews now shows that many people have similar experiences. Stay away from this company. Service: A/C system repair

American Home Shield contracted Express comfort heating and air to come and diagnose and fix our upstairs ac. It's been over a week and they still have not come to even check on the unit. After 3 days they scheduled an appointment for Thursday between the hours of 1 and 5. They never knocked on the door and left a note saying they missed us. We were here the entire time waiting. Then we called for days and days and they never returned a call and their email address is invalid. They told American home shield that we needed a new heating pump! They still haven't even seen our unit and have not called to reschedule an appointment. Do not waste your time. After reading more reviews Maybe it is a good thing they didn't show up to further damage my ac. At this point I have called another company to come address the issue as American home shield says they will not change contractors after they said they have visited they house. Which they only did to leave a fake "we missed you note." And, pu

Terrible. Couldn't even get a simple phone call back explaining their poor assessment of my AC's problem, which they did not fix. Avoid this company at all costs. Service: A/C system repair