Island Comfort

Quick to fix the issues we were having with our system at no cost to us Service: Install AC

My experience with the Island Comfort sales person at Lowe's was great, he was engaging and very helpful. The sales contract writer promised things that his installers would not do, such as location of AC in rooms, how the electrical was going to be run. I did not want conduit showing on the front of my house, the sales contract writer said that that wouldn't happen when the installers came. There needs to be better communication between what the sales contract writer promises and the installers. As the home owner I think that the conduit runs showing on the front of the home decreases curb appeal. Even after going through that with the sales contract writer, there is now conduit running in the front of my house. Very, very disappointing. The installers were OK, they did their job, the were not clean and tidy, and had to use the bathroom in our house a great many times. I found this off putting as it was a good way for folks to case a residence. Found screws and parts in my drivew

From start to finish I had a great experience with Island Comfort. From the initial estimate to the installation we had no issues. Island Comfort installed a quality Lennox central AC for us which is used year round out in Ewa. Other HVAC companies offered inferior systems for roughly the same cost. We’re very happy that Island Comfort installed our system through Costco and a shout out to Lionel for being so prompt and thorough in providing an initial estimate. Highly recommended!