Purair Hawaii

Pat is the man! He is very upfront and stays to his word. I needed special parts and he had them readily available! Wow fast service indeed. Would totally recommend. Service: HVAC system maintenance

They showed up and did half the job but didn’t charge for the other services. Decided to up the fee when contacted and loves to over charge customers. Quality of service is very poor. Left the cover half screwed down and the chill water unit was blowing into the closet and not the vents. Also left a valve half open and the unit blows hot air now. The vent to the other room was taped up and blocked. Really sloppy and didn’t care on the work done in my unit. Won’t use their service again. also had an issue with the flood stop unit beeping. Had to unplug it for it to reset and worked again. Kept bouncing back and forth to open or closed and didn’t know to push open so the valve was shut and hot air blew since they didn’t leave a manual. Not like PurAir was any eager to come out. Won’t answer my email either. Horrible that a company can’t even take ownership. At the prices they charge use Johnson Controls or another local HVAC company. Who tapes a vent closed just look at the photo and doe

I am utterly disappointed in the service I received from PurAir Hawai’i. Two saturdays ago, an estimator was supposed to come to my house. Not only did he not show up, it’s been a whole week and no one bothered to call to apologize or follow up with the service I needed. Must be nice to have so much business that you can treat potential customers this way. Kudos to the owner.