Family Heating & Cooling

Our AC went out around 8:30pm at night so we called Family Heating and Cooling. The lady who answered was very professional, pleasant, and understanding. After she took our information down we got a call from Garth a few minutes later saying he could be there in a little bit. Garth was very nice, knowledgeable, and awesome to work with. From the first phone call to when he arrived was probably 35min. Very fast! Also, he answered all of our questions and any other ones we had he was always quick to respond. Thanks guys!

Mike called me within 5 min of me calling to request an appt and was already close to my house so was literally there within 10 min of my initial call to the office. He was super nice and explained stuff as he went. Replaced a wire and got my A/C working again before a 94 degree day tomorrow! He also let us know about their maintenance program which is an amazing deal so we signed up! VERY reasonable prices...and he also made sure we knew they don't charge extra for after hours or weekend calls! So pleased with this company! Thank you so much! Service: A/C system repair

Garth showed up a couple hours after I called the office and quickly repaired my a/c unit and gave me a few tips to lengthen the life of it until I'm ready to replace it. Chad followed up to make sure everything was still working after Garth left (I called back because for some reason the thermostat shut off) and Chad offered to check it out again. A/C unit is working fine and my house is cool again! Thank you Family Heating and Cooling! I'll be using you again when I'm ready to replace my A/C unit! Thanks again! Service: A/C system repair