About
Total Handyman Solutions is a home builder and remodeling business located in Boise, Idaho. From minor fixes to large projects, the company offers handyman services that can keep customers' homes in top condition. Services include interior and exterior painting, kitchen or bath remodeling, drywall repair, deck building, gutter cleaning and more to help make sure customers' homes look their best. With a commitment to reliability and quality, Total Handyman Solutions stands by its promise to make sure each of its projects is completed with the highest quality care.
Ratings for Total Handyman Solutions
- Overall Rating
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Reviews for Total Handyman Solutions
We only show the 3 most relevant reviews to save you time.
PRO: The THS team was incredibly professional and the quality of work excellent. CON: As we learned, quality of work is not the only metric for a satisfactory experience. The business is run very poorly in the areas where it impacts customers - follow up, $ accounting, and communication. Invoices were late or not provided at all, deadlines for completing work took 5x as long to complete as estimated, no follow up after the job is done (i.e. there are incomplete items yet to be addressed (STILL NOT ADDRESSED 5 months later). The financial accounting and communication between the field and office appears to have gaps - we pay up front and on time, and then receive phone calls requesting we pay them. The even worse business practice here is calling us 4 months later, after having already paid for the job, demanding payment, part of which was paid in cash. Luckily they 'found' it after harassing my wife and we had to go check the banks. If the THS folks had not found the payment, we might
Samuel Lewis, i wish i had seen your review before my sister hired this company. I will not disclose her name or other info, because at this time she is still waiting for them to complete their job... This is probably a 1 day job, nothing to complicated. She called this company quite a while ago to complete this project. The project is not in our home so we have not met John or his crew. I am hoping the quality of work will be as excellent as other people have said but, I agree with Samuel, quality of work is not the only metric for a satisfactory experience. My sister never received a quote through email as requested for the total cost of the job. The followup and communication is very poor. We went to ***** Hardware Store to pick out **** for this job after already purchasing non refundable equipment at the re-store that can not be used... The carpenter did not take any notes when he was first at the job site giving us an estimate. How are we supposed to know what to buy if he doesn
I have worked with John on multiple occasions and his work is always excellent. I regularly recommend John and his crew to anyone looking for residential construction work in the valley.
