About
Total Handyman Solutions is a home builder and remodeling business located in Boise, Idaho. From minor fixes to large projects, the company offers handyman services that can keep customers' homes in top condition. Services include interior and exterior painting, kitchen or bath remodeling, drywall repair, deck building, gutter cleaning and more to help make sure customers' homes look their best. With a commitment to reliability and quality, Total Handyman Solutions stands by its promise to make sure each of its projects is completed with the highest quality care.
Ratings for Total Handyman Solutions
- Overall Rating
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Reviews for Total Handyman Solutions
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His roofing crew did a truly fantastic job on my roof. There were some hiccups in regards to communication and when a crew would arrive, but these were minor inconveniences and the finished work is excellent. They also cleaned up to the point you would never know they were there! 5 stars earned for my roof!
Tried to use, never would give me the quote. Saturday turned to Wednesday at the latest, then the next weekend! Over two weeks later not waiting any longer. Just wished if you didn’t have the time, or didn’t want the project that you could have expressed that.
PRO: The THS team was incredibly professional and the quality of work excellent. CON: As we learned, quality of work is not the only metric for a satisfactory experience. The business is run very poorly in the areas where it impacts customers - follow up, $ accounting, and communication. Invoices were late or not provided at all, deadlines for completing work took 5x as long to complete as estimated, no follow up after the job is done (i.e. there are incomplete items yet to be addressed (STILL NOT ADDRESSED 5 months later). The financial accounting and communication between the field and office appears to have gaps - we pay up front and on time, and then receive phone calls requesting we pay them. The even worse business practice here is calling us 4 months later, after having already paid for the job, demanding payment, part of which was paid in cash. Luckily they 'found' it after harassing my wife and we had to go check the banks. If the THS folks had not found the payment, we might
