A Plumber In 1 Hour Company

Called about 8: 30 am because website said same day 1 hour service, talked to someone who said he will contact a plumber near me "Chicago land area" no one called me back , after about 3 hours I called the same phone number back and left a message. 12 hours later I still haven't been contacted back. This guy sucks. don't bother calling them. Zero Stars.

If it was possible to give "0" stars I would. I have never in my life experienced such a terrible company! At 7:30pm I called them and I was told they would be at my house in 45 minutes. At 8:40, over an hour later I called and asked where they were. They told me they would get someone there immediately and would also call me in 5 minutes to confirm the driver. I waited another hour with no call back or service. I then proceeded to call repeatedly and still received no answer. I left messages (pleasant messages) and still did not receive any assistance. However, I must have been the fool to hope and wish they would come as my basement filled with water (they were supposed to replace the sump pump). So many things lost and additional costs continued to pile up. Please do not give your service to these despicable people.

Had a great experience! My sink started leaking the same week that we had those -50 temperatures. I did not have a frozen pipe so I was calling all the plumbing companies they all told me that I was not a priority because they had too many customers who had frozen pipes. When I called Plumber In 1 Hour they listened to me and made my problem a priority even with all of the emergencies going on. They came out within the hour and Julian was great. He diagnosed the problem and told me that my faucet was broken and old and I needed to replace it. He ran out to get me a new faucet and when I called him after he had left to tell him that I wanted to upgrade from what I had he was very nice and gave me some suggestions. I decided what brand I wanted and he picked out something beautiful for me. He installed the faucet nicely and he also made sure to keep the area dry even though I did not have a lot of paper towel at my house at the time. Overall Julian was great and Plumber in 1 Hour